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Please have your orders placed by Friday 11th November 2024 to ensure delivery in the first handout group on Friday, 6th December 2024.

Important Information

Please have your orders placed by Friday 11th November 2024 to ensure delivery in the first handout group on Friday, 6th December 2024.

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Orders placed after this time will be allocated to the late delivery group for start of term 1.

 

Delivery will be to the school directly and the IT Department will facilitate the hand out to students.. 

Frequently Asked Questions

Can you setup the device for us?

Our technical specialists liaise with our laptop vendors directly, providing complete device setup, so they arrive ready to go. All the preset applications, operating systems, integrations, and images are all there and ready to be used.

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How does the laptop support program work?

With our 1:1 laptop Program we provide your school with a dedicated speciliast technician, who can deliver ongoing support and IT problem-solving as you need it.

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How quickly can you repair a broken laptop?

Accidents happen, we get it. Students shouldn’t have to wait days or weeks for their laptop to be repaired, so we’ve made it as quick as possible to get them up and running. We can proudly boast that 85% of our support tickets are completed within the same day, and 98% fixed within 24 hours. We repair your devices at school, too, without the need to visit your students’ homes.

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Are your devices secure?

Your students’ devices are in the safest of hands. This includes managing your cybersecurity and antivirus platforms to ensure all your devices remain secure, up to date, free from spam, viruses, and malware.

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Can I receive my device earlier?

No, due to the large number of devices we have worked with your school to deliver on scheduled dates.

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What if I am away while the device is delivered?

All laptops require a signature to be delivered, if you are away the courier will take your delivery to the local post office.

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Can I pay other than credit card?

Yes, we also have a bank transfer (EFT) option to pay for your device. If you select this option your confirmation email will contain EFT details. Please be aware that your order is not considered finalised until full payment has been received.  

   

Did we miss something?

If you have any further questions please contact us by filling out the form below.

Useful Links

 

How to Order

Problems ordering? Please open the document here for a step by step guide to ordering your accessories.

 

Contact Us

Any questions? Please contact us here and we will get back to you asap.

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Atturra Notebook Program

Our Notebook Program team based locally in Brisbane, Sydney, Geelong, and Melbourne have over 15 years of experience working closely with Independent and Government schools to deliver and support the Education needs around Notebook infrastructure.   

 

Elite Support

The Atturra Notebook Program is built around our service model known as the Elite Support Program. We know that schools need proactive, dependable and responsive support to ensure minimal downtime for optimal learning. For more information click here.

 

Atturra

At Atturra, we clear the path, so you can do more and go beyond.

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We help clients redefine what their future looks like through technology. This is delivered through strategic thinking, tactical skills and IP tools, so you can more easily adopt and benefit from innovation.

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Our team of technology and business experts help clients to overcome challenges and prepare for the future. We offer proven practices, honed from thousands of technology deployments across dozens of industries, resulting in effective and practical, end-to-end outcomes.

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For wherever you need to go next. For wherever the future is going. Learn more here ....

Contact us

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